ct778 Privacy Policy
Your personal information is of the highest importance to us. This policy explains in detail how ct778 collects, stores, and protects your data.
Last Updated: January 2026. This privacy policy applies to all services and operations of the ct778 platform.
1. Introduction
ct778 is a trusted online gaming and betting platform operated for users in Bangladesh. We take your privacy seriously and are committed to ensuring the protection of your personal information. This privacy policy describes in detail what types of information we collect, how that information is used, who it may be shared with, and what your rights are.
By registering on our platform or using our services, you consent to the terms of this privacy policy. This policy is linked to our Terms and Conditions and both documents should be read together. If you have any questions, contact us via our 24/7 live chat support or email us at [email protected].
This privacy policy applies only to the ct778 platform (https://ct778.lat). ct778 is not responsible for the privacy practices of any third-party websites or services.
2. What Information We Collect
ct778 collects various types of information to provide you with the best gaming experience. The categories of this information are described in detail below:
2.1 Registration and Identity Information
When creating an account, the information we collect includes:
- Full name and display name
- Email address
- Date of birth (for age verification — only those aged 21 or above may register)
- Gender (optional)
- Residential address
- National ID or passport number (for KYC verification)
2.2 Financial Transaction Information
We require certain financial information to process deposits, withdrawals, and transactions. This includes: your preferred payment method (bKash, Nagad, Rocket, Upay, bank transfer), mobile banking number, bank account details, and transaction history. We never store your full payment card details on our servers.
2.3 Technical and Usage Information
When you use our platform, the following information is collected automatically:
- IP address and device identifiers
- Browser type and version
- Operating system
- Session duration and login history
- Gaming activity and betting history
- Information obtained from cookies and similar tracking technologies
2.4 Communication Information
When you contact our customer support team, the content of that conversation, details of complaints or requests, and information related to your satisfaction rating may be stored.
3. Purpose of Use of Information
ct778 uses collected information for the following legitimate purposes:
Account management and verification
Information is used to create and manage your account and to confirm identity verification through the KYC (Know Your Customer) process.
Transaction processing
Financial information is used to securely complete all financial transactions including deposits and withdrawals.
Customer support
Your information is used to resolve issues, settle complaints, and provide improved service.
Fraud prevention
Used to strengthen security measures against unauthorized access, fraud, and money laundering.
In addition, we may use your information to: notify you about relevant promotions and offers (you may opt out), to analyze and improve platform performance, and to ensure age verification is in place (complying with the 21+ age rule). Information may also be used to ensure responsible gaming — visit our Responsible Gaming page to learn more.
4. Cookies Policy
The ct778 platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve your browsing experience.
The types of cookies we use:
- Essential Cookies: Required for the basic functionality of the platform, such as maintaining login sessions and security verification.
- Functional Cookies: To remember your preferences, language, and settings.
- Analytical Cookies: To monitor platform usage and improve performance.
- Marketing Cookies: To display relevant advertisements based on your interests (you can turn this off).
You can control cookies by changing your browser settings. However, disabling essential cookies may prevent you from using some important features of the platform.
5. Information Sharing and Disclosure
ct778 does not sell or rent your personal information to third parties for commercial purposes. However, limited information may be shared in the following circumstances:
5.1 Service Provider Partners
Limited information may be shared with trusted third parties who assist in operating our services. This includes payment processors (bKash, Nagad, Rocket, Upay, and banking partners), identity verification services, game providers, and technology service providers. These partners operate under strict confidentiality agreements.
5.2 Legal Obligations
Information may be disclosed when required by court order, regulatory authority directive, or valid legal process. Complying with Anti-Money Laundering (AML) regulations and Know Your Customer (KYC) requirements is our legal responsibility.
5.3 Security Protection
Information may be shared with relevant authorities or security experts as needed to address fraud, illegal activity, or cyberattacks.
6. Data Security Measures
ct778 uses industry-standard security technologies to protect your information:
- SSL/TLS Encryption: All data transmission between your browser and our servers is encrypted.
- Data Encryption: Sensitive information (passwords, financial data) is stored in encrypted form.
- Two-Factor Authentication: An additional layer of security for account access.
- Regular Security Audits: Our systems undergo regular security assessments.
- Restricted Access Controls: Only authorized staff can view your information on a need-to-know basis.
- Firewall and Intrusion Detection: Advanced protection measures to prevent unauthorized access.
While we are committed to ensuring the highest level of security, data transmission over the internet is not completely risk-free. Keeping your password secure and logging out of your account is your own responsibility.
7. Your Rights
As a user of our platform, you have the following rights regarding your personal information:
Right of Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
You have the right to request correction or update of any inaccurate information in your records.
Right to Erasure
In certain circumstances you may request the deletion of your personal information (exceptions apply for legal obligations).
Right to Object to Processing
You have the right to object to the use of your information for marketing purposes and to opt out of marketing communications.
Right to Data Portability
You have the right to request a copy of your information in a structured, machine-readable format.
Right to Restrict Processing
In certain circumstances you have the right to request that processing of your information be restricted.
To exercise these rights, please contact us at [email protected] or use our 24/7 live chat. We will try to respond as quickly as possible after verifying your request.
8. Data Retention Period
ct778 retains your information for a specified period in accordance with legal and business requirements:
- Account Information: For as long as the account is active and for the applicable legal period after closure.
- Financial Transaction Records: For the period required under Anti-Money Laundering regulations and tax laws.
- Customer Support Conversations: For a specified period for service quality improvement and dispute resolution.
- Marketing Consent Records: Until the relevant communications are sent or until you opt out.
Once retention requirements are met, we securely delete or anonymize the information.
9. Protection of Minors
ct778 is operated for those aged 21 and above only. We do not knowingly collect any personal information from those under 21. If we become aware that a minor is using our platform, that account will be closed immediately and any collected information will be deleted.
If you become aware that a minor has registered on our platform, please notify us at [email protected].
10. Changes to the Privacy Policy
ct778 reserves the right to amend or update this privacy policy at any time. If there are significant changes, we will notify you by email or through a notification on the platform. Continued use of the platform after any changes will be taken as your agreement to the revised policy.
It is therefore recommended that you revisit this page regularly. You can confirm the latest version by checking the "Last Updated" date at the top of the page.
11. Third-Party Services
Our platform integrates the services of game providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, Microgaming, NetEnt, Ezugi, and others) and payment processors. These third parties have their own privacy policies. ct778 is not responsible for the privacy practices of these third parties. We recommend that you also read the privacy policies of these providers.
12. Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, contact us in the following ways:
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali — start a chat through the site
We will try to respond to your request as quickly as possible. On important matters relating to data protection, we always operate on the principles of transparency and accountability.
Thank you for trusting ct778. Protecting your privacy is one of our highest priorities, and we are always committed to ensuring a safe, transparent, and trusted gaming environment. For more information, visit our FAQ page and Terms and Conditions page.
Have more questions?
Our 24/7 Bengali support team is always here for you.
For any questions, visit our FAQ page or contact us directly.