Safe and Responsible Gaming

ct778's commitment to responsible gaming

We believe entertainment should be enjoyable and controlled. ct778 provides strong tools, limit-setting features, and 24/7 Bengali-language support to protect every player.

For 21+ only
21+

ct778 is a strictly 21+ platform. Every user in Bangladesh must verify their age at the time of registration. Participation of minors in any kind of gaming activity is strictly prohibited. We ensure that only adults can open an account and play on our platform. If you suspect that a minor is using your account, notify us immediately via live chat.

Our protection tools

ct778 helps you stay in control of your gaming — every step of the way.

Deposit limit setting

Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. To increase a limit, a 24-hour waiting period applies — which protects you from making decisions driven by emotion.

Time-out break

Want to stop playing temporarily? Take a time-out from 1 day to 6 weeks. During this time you will not be able to log in to your account or place bets. After the break, your account will be reactivated automatically.

Self-exclusion

If you need a longer-term break, choose self-exclusion. It is possible to close your account for 6 months, 1 year, or permanently. After taking this step, no promotional messages will be sent and you will not be permitted to open a new account.

Session time limit

Set a maximum time for each gaming session. When the set time is up, you will be shown a reminder. This helps prevent spending too much time and keeps a balance with daily life.

Betting history review

View your complete betting and transaction history at any time. Knowing clearly how much you are spending and how much time you are spending makes it easier to make responsible decisions.

24/7 Bengali Support

Our Bengali-speaking support team is always ready for any gaming-related concerns. Contact us via live chat — day or night, any time. We are here for you.

Warning signs and guidance for staying safe

The first step to being a responsible player is knowing yourself.

Warning signs to watch for

  • Placing increasingly larger bets to try to recover lost money
  • Stealing time from family or work for gaming
  • Feeling unable to stop betting
  • Lying or hiding things about gaming
  • Betting with borrowed or loaned money
  • Feeling mental restlessness, anxiety, or depression
  • Tension in relationships with family and friends

Tips for healthy gaming habits

  • Betting is for entertainment only — do not think of it as a source of income
  • Set a budget in advance and stick to it
  • Make decisions with a clear head — do not bet when angry or frustrated
  • Take regular breaks and spend time on other activities
  • Never bet hoping to recover money you have already lost
  • Be honest with your loved ones and seek help when needed
  • Take at least one full day off from gaming each week

How to set limits

Keep your gaming under control in a few simple steps.

1

Log in to your account

Log in to your account on ct778 and go to the "Account Settings" section. All responsible gaming tools can be found together here.

2

Choose the limit you prefer

Deposit limit, session time limit, or loss limit — select whichever feels right for you. It is also possible to set multiple limits at the same time.

3

Set the amount and time period

Set limits on a daily, weekly, or monthly basis. Remember, lowering a limit takes effect immediately, but increasing one requires a 24-hour wait.

4

Confirm

Save the change and receive a confirmation message. After the limit takes effect, you will also receive a confirmation by email — from [email protected].

Need help?

If you feel gaming is going beyond your control, do not delay — contact us. Our team will quickly help you with self-exclusion or closing your account — in a completely judgement-free environment.

Talk to us on 24/7 live chat
[email protected] — email us directly
Support usually takes just a few minutes
Your identity and information will be kept completely confidential

Our commitment and policies

Responsible gaming is the core foundation of our platform.

ct778 believes that online gaming should be a form of entertainment — never a burden on your life. That is why we have built a comprehensive responsible gaming framework to protect every player.

The age verification process on our platform is very strict. Every registration requires identity verification to ensure no one under 21 can create an account.

We monitor the gaming patterns of every customer. If any unusual or risky behaviour is observed, our team reaches out proactively. This is not a punishment — it is a step toward protection.

Under our responsible gaming policy, if any player requests self-exclusion, their account is closed the same day. No promotional messages or offers are sent to a closed account. We value your well-being above our business.

Every user can go to account settings at any time to view their betting history, deposit details, and a summary of wins and losses. Transparency is part of our core values.

ct778 uses SSL encryption technology to keep your financial and personal information secure. Our fair play guarantee means the outcome of every game is verifiable and not predetermined.

Keep in mind

  • Gaming is entertainment, not investment
  • Always stick to your budget
  • Taking breaks is normal
  • Asking for help is a sign of strength
  • This platform is for 21+ only
  • Do not play to recover lost money
  • Play with a plan, not with emotion

Enjoy responsibly

Enjoy cricket betting, slots, and live casino in a safe environment at ct778. Check our FAQ for answers to any questions.

Contact: [email protected]

Support: 24/7 live chat

Age requirement: For 21+ only

Common Questions and Answers

The most frequently asked questions we receive about responsible gaming.

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit has a 24-hour cooling-off period. This delay is intentional — so no one can hastily raise their limit in an emotional moment.

When you request self-exclusion, you will have the opportunity to withdraw any available balance in your account. Our support team will help you through this process. Contact us via live chat or at [email protected].

A time-out is a temporary break — usually from 1 day up to 6 weeks. Once the period ends, your account is reactivated automatically. Self-exclusion is longer-term — 6 months, 1 year, or permanent. During this period you cannot open a new account and you will not receive any promotional messages.

Contact us immediately via live chat or at [email protected]. We will quickly assess the situation and take the necessary steps. To prevent this in the future, use a password lock and device lock on your account. Only people aged 21 or above are allowed to play on ct778.

Contact us directly via ct778's 24/7 live chat or at [email protected]. Our Bengali-speaking team will help you with self-exclusion, setting limits, or closing your account. Your privacy will be fully protected.

Yes, you can request to stop promotional messages at any time. Let us know through your account settings or via live chat and we will no longer send you any offers or bonus messages. In the case of self-exclusion, this is stopped automatically.

Have more questions? View the full FAQ or talk to us on live chat.